Accessibility Statement
This statement was last updated on 16/09/2026.
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WXin Entertainment is a sole-trader entertainment business providing DJ, sound and lighting services for events. We want our services to be accessible and welcoming to as many people as reasonably possible, including disabled customers and guests.
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We recognise that people may have different accessibility requirements, and we are happy to discuss individual requirements before an event so that reasonable adjustments can be considered and arrangements can be made where possible.
Disability & Reasonable Adjustments
We will make reasonable efforts to accommodate accessibility requirements relating to the services we provide.
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Customers are encouraged to discuss any requirements with me as early as possible before their event. This allows sufficient time to consider what adjustments may be appropriate and, where necessary, discuss them with the venue or other suppliers.
Examples of adjustments may include:
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Removing or reducing lighting effects where these could present a problem for someone with photosensitive epilepsy or another condition affected by flashing or rapidly changing lights.
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Adjusting the positioning or use of equipment where reasonably practical.
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Discussing sound levels or other aspects of the entertainment setup where a disability or condition requires consideration.
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Providing information or communicating with customers through an alternative method where possible.
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Discussing individual requirements in advance rather than expecting customers to manage accessibility issues on the day.
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Every event and individual requirement is different, so adjustments will be discussed on a case-by-case basis.
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Where a requested adjustment relates specifically to WXin Entertainment's services or equipment, we will consider what reasonable steps can be taken to accommodate it.
Venue Accessibility
The venue remains responsible for the accessibility of its premises and facilities, including matters such as:
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Accessible entrances and exits
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Accessible toilets
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Accessible parking
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Ramps, lifts and other permanent access arrangements
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Emergency evacuation arrangements and procedures
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The general accessibility and suitability of the venue itself
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WXin Entertainment does not control these aspects of a venue. However, where a customer's requirements affect the services or equipment we provide, we are happy to communicate with the customer and, where appropriate, the venue to help coordinate arrangements.
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Customers with specific accessibility requirements are encouraged to check the venue's accessibility arrangements directly before booking or attending an event.
Lighting & Photosensitivity
Some lighting effects can present a risk or significant discomfort for people with photosensitive epilepsy or other conditions affected by flashing or rapidly changing lights.
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If we are informed in advance that a customer or guest may be affected by lighting, we will discuss the available options. Depending on the circumstances, this may include:
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Removing certain lighting effects
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Not using flashing or strobe-style effects
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Reducing the use of rapidly changing lighting
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Using alternative, more static lighting
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Adjusting the lighting setup where reasonably practical
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The final arrangement will depend on the equipment being used, the venue and the specific requirements of the event.
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Customers should inform me of any relevant condition or requirement as early as possible so that appropriate arrangements can be considered.
Website Accessibility
The WXin Entertainment website is designed to be accessible across different devices, including computers, tablets and mobile phones.
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We recognise that people with visual impairments or other disabilities may experience difficulties using websites depending on their individual needs and the accessibility features available on the website.
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We are continuing to consider ways in which the website can be made easier to use, including consideration of features such as clear text, suitable colour contrast, readable layouts, alternative text for relevant images and compatibility with assistive technologies.
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If you have difficulty accessing information on the website, please contact us. We will do my best to provide the information through an alternative method where reasonably possible.
Alternative Ways To Contact Us
Customers do not have to rely solely on the website to contact WXin Entertainment.
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You can contact us by:
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Email:Â djwain2022@gmail.com
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Phone:Â 07456869560
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Text/SMS
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WhatsApp
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Facebook Messenger
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The booking form on the website
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In person
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If you have difficulty using one method of communication, please use whichever alternative method is most suitable for you.
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We are also happy to discuss accessibility requirements by phone, text, email or another available communication method.
Discussing Disability Requirements
If you have a disability, medical condition or other accessibility requirement that may affect your use of WXin Entertainment's services, please let us know.
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You do not need to provide unnecessary medical information. The important information is what adjustment or arrangement you require in relation to the service.
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Where possible, please provide information about accessibility requirements before the event so that we have a reasonable opportunity to consider and arrange any necessary adjustments.
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If you contact me after booking, we will discuss your requirements and consider what can reasonably be done.
Feedback & Accessibility Problems
We welcome feedback about the accessibility of our services and website.
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If you experience an accessibility problem, or believe that an adjustment could have been made to make my service more accessible, please contact us using any of the communication methods listed above.
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We will consider the issue and, where reasonably possible, work with you to find an appropriate solution.
Commitment To Accessibility
WXin Entertainment is committed to treating customers fairly and respectfully and to considering the individual accessibility requirements of customers and event guests.
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We will continue to review the accessibility of our services and consider reasonable improvements where practical.
WXin Entertainment
Email: djwain2022@gmail.com
Phone: 07456869560